Delaware Health Information Network

MedExpress Expands Collaboration with DHIN

First Walk-in Care Facility to Provide Data to the Delaware Health Information Network’s Community Health Record

Dover, DE — July 11, 2016 — MedExpress, a leading provider of walk-in care with five locations in Delaware, has gone live as a data provider with the Delaware Health Information Network (DHIN), making it the first walk-in care facility to submit patient information to the health information exchange.

As the nation’s first statewide health information exchange, DHIN is an electronic network for hospitals, physicians, medical providers, laboratories, radiology firms and others to safely exchange clinical results and reports. This data is securely stored in DHIN’s Community Health Record and shared as clinical care warrants.

While more than two-thirds of Delaware’s walk-in care facilities use DHIN, MedExpress is the only such data sender, delivering summary of care documents (C-CDAs) to DHIN’s Community Health Record.

Walk-in care facilities overall are playing an expanded role in healthcare. They are a convenient source for addressing urgent but non-emergent issues and can be a helpful alternative for patients when a visit to a primary care physician is not possible.

“Including information from MedExpress in DHIN’s patient catalogs will help to create a more complete Community Health Record,” according to Jan Lee, MD, chief executive officer, DHIN.

“We believe that coordinating and collaborating with other local health care providers will improve patient outcomes and help enhance people’s well-being and quality of life,” said Thomas LM Pangburn, MD, chief medical officer, MedExpress. “We are pleased to be the first walk-in care provider to share critical patient information with DHIN to support better continuity of care.”

MedExpress joins 24 other data senders, including hospitals, private radiology firms and independent labs, in submitting to DHIN. Maryland’s HIE, CRISP, also delivers admission, discharge and transfer summaries on Delaware residents to DHIN from all of its 44 acute care facilities, as do the District of Columbia’s six hospitals.


“I think it has saved a lot of money particularly for my practice. I’m not getting duplicate faxes sent to me and from other facilities and that’s been a huge resource in terms of time. My staff is not spending time on the phone trying to get results sent. Instead we can just log onto DHIN, verify the patient, and have access to all of that in less than 30 seconds.”

– Sherin Ibrahim-Howett, DO, Sleep and Internal Medicine – The Pearl Clinic

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