Delaware Health Information Network

Management Team

Dr. Jan Lee

Chief Executive Officer

Dr. Jan Lee currently serves as the Chief Executive Officer of the Delaware Health Information Network (DHIN), the nation’s first state-wide clinical health information exchange.  Overseeing a budget of $8.5M, she works with key leaders in the State and the state-wide healthcare community to aggregate clinical data from hospitals, laboratories, radiology centers, ambulatory practices, and health plans into a longitudinal health record.

Dr. Lee is a board-certified Family Practice physician with a Master of Medical Management degree and a wealth of leadership experience.  Prior to joining DHIN, she was Vice President of Knowledgebase and Content for NextGen Healthcare, a leading vendor of health information technology products and services, where she was responsible for the development of clinical content in 26 medical specialty areas for the NextGen electronic health record.

She transitioned to NextGen from a career in the United States Air Force, where she had worldwide assignments in clinical settings from outpatient clinics to medical centers, several academic appointments, and varied leadership and command assignments.  She served in a senior leadership capacity at Headquarters, Air Force as the Chief Information Officer of the Air Force Medical Service.  She steered management of a $3.2 billion IT portfolio supporting 130,000 Department of Defense healthcare employees and 9.1 million beneficiaries worldwide.  She led implementation of the Department of Defense electronic health record (EHR) throughout the Air Force to 75 facilities of all sizes supporting all medical and surgical specialties and subspecialties.

Dr. Lee has served on a range of national level committees and workgroups, and is frequently sought as a speaker on health and health IT topics.  Her specific areas of interest are health policy and the use of health IT to improve clinical practice and population health.  Recent recognition includes listing in “Guide to America’s Top Family Doctors” and “Who’s Who in America” and selection by “Cambridge Who’s Who” as Executive of the Year.

Randall J. Farmer, MS & MEd

Chief Operating Officer

Randy Farmer joined DHIN in September of 2011 as Director of Provider Relations and Business Development and assumed the role of Chief Operating Officer in October 2013.  Reporting directly to DHIN’s Chief Executive Officer, Farmer focuses on ensuring the integrated commercial success of DHIN.  As the COO, he drives the overarching commercial strategy, specifically in the areas of marketing, brand development, product development, operational integrity, business development and customer service.

Farmer joined DHIN after a decade at JP Morgan Chase in Wilmington, where he served most recently as senior segment manager of strategic partnerships. During his tenure, Farmer managed all aspects of the co-brand credit card relationships with Sony Electronics, N.A., Toys ‘R’ Us, Philips Electronics, Borders Books & Music, the American Medical Association and several other household brand names. He also served as senior communication and public affairs manager during his 10 years at Chase.

Before joining Chase, Farmer held positions with Associates National Bank at the Credit Card Operations Center, where he was the assistant vice president in charge of performance excellence and at Villanova University where he was the director of student development in the Division of Student Affairs. Farmer earned a Master of Science in Human Organization Science at Villanova. He also earned a Master of Education in Higher Education Administration, and a Bachelor’s degree in Communication from the University of Delaware.

Mark Jacobs, MHA

Chief Information Officer

Mark J. Jacobs, MHA, is the first Chief Information Officer (CIO) for the Delaware Health Information Network (DHIN). Jacobs brings considerable healthcare and information technology experience to the statewide Health Information Exchange.

Jacobs has amassed more than 30 years of Health Information Technology with several leading health systems. Previous roles include Director of Technology for Wellspan Health System, Director of Technology for Lancaster Health Alliance and Director of Information Technology for Wyoming Valley Health System. Mark holds a Masters Degree in Health Administration from Wilkes University and has attained the status of Certified Professional in Health Information Management Systems (CPHIMS).

Michael Sims, MBA

Chief Financial Officer

Michael Sims has served as the senior finance executive of DHIN since 2009.  He is responsible for establishing financial reporting, policies, and procedures, business intelligence and analytics, EMR vendor contract development, and new business development.  In 2011, when DHIN migrated from being housed under the State of Delaware to an independent entity, he led the development of a financial sustainability model which contributed to DHIN to achieving independence.

Prior to joining DHIN, Sims led financial management efforts for numerous divisions for 18 years at MBNA and Bank of America, where he was the CFO for the company’s Business Card, Deposits, and Credit Insurance product lines.  He was chosen to lead the financial and analytical efforts of several of the company’s start-up divisions, including Internet and Research and Development.  He earned the Financial Award of Excellence for his work in partnering with 12 domestic and international business lines in evaluating the enterprise impact of the Internet.  While in Research and Development, Sims was instrumental in the financial and strategic development of numerous new products and services.


“I think it has saved a lot of money particularly for my practice. I’m not getting duplicate faxes sent to me and from other facilities and that’s been a huge resource in terms of time. My staff is not spending time on the phone trying to get results sent. Instead we can just log onto DHIN, verify the patient, and have access to all of that in less than 30 seconds.”

– Sherin Ibrahim-Howett, DO, Sleep and Internal Medicine – The Pearl Clinic

Delaware Health Information Network - Empowering Data-Driven Decisions

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