While National Health IT Week (October 8th - 12th) didn’t hit most people’s radars, the Delaware Health Information Network (DHIN) IT wonks love it! This year, we were joined by some familiar faces around the state in recognizing the role of health IT in catalyzing healthcare change in the United States.

Top left to bottom right: Ashley Green, Supervisor, DHIN Service Desk; Molly Magarik, Deputy Secretary, DHSS; Andrew Wilson, Attorney, Morris James; and Annie Slease, Director of Advocacy and Education, NAMI

DHIN penned a blog post about how our state’s health information exchange brings consumers closer to their healthcare information and introduced a: 30 second video highlighting the joint resolution honoring DHIN’s recent 10th anniversary.

And, speaking of technology, DHIN also chose that week to launch our newest social media account - please be sure to follow DHIN_HIE on Instagram for words of wisdom, images from across the state and, of course, Delaware’s latest healthcare news.

DHIN’s robust presence on social media is due in large part to recent full-time hire, Dave McGurgan. Formerly a digital media consultant, Dave has managed social content and provided marketing services for nonprofits and Fortune 500 companies alike. The team is thrilled to bring Dave on board, and you will see his handprint on all things digital from DHIN!

Accountable Care Movement: Early Wins for Aledade

Aledade, Inc., a group of 23 Medicare primary care private practices across all three Delaware counties, were recently recognized for creating savings through a healthy outcomes payment model.
DHIN is proud that our Event Notification Service and the Community Health Record played a role in Aledade’s efforts to improve care and reduce costs in the First State.

The Aledade Delaware team presented DHIN COO Randy Farmer with a certificate thanking DHIN for its contributions to the ACO’s cost savings.

Read more here about Aledade

Results Delivery Delays

It’s likely your office has been impacted by a number of results delivery delays over the past few months. While those results continued to be available in real-time through the Community Health Record and EMR integrations, we nonetheless want to ensure that practitioners are receiving results real-time through all delivery channels.

Dedicated technical resources from DHIN and Medicity have been focused on identifying the root causes of the delays and implementing solutions. This has included separating larger-than-normal files from the rest; processing transcription summaries after clinical results; and improving the infrastructure to allow for greater volumes of messages to process.

We’ve been pleased to see improvement in deliveries through these channels, with improved performance throughout the results delivery platform.

The DHIN team will continue to keep a close eye on all delivery channels and provide updates as needed.

DHIN and LegalShield Partner on Innovative Fraud Prevention Product

Coming in 2019: A theft protection product from DHIN and LegalShield! DHIN’s Health Check Alert will be coupled with LegalShield’s IDShield, giving consumers in Delaware and the surrounding region peace of mind about the safety of their personal data and a one-stop shop to protect their health care and personal information.

Through DHIN’s Health Check Alert mobile messaging service, a subscriber receives a secure text message when a medical result has been delivered to his or her ordering physician, when a medical professional has accessed the subscriber’s medical record, or if the subscriber has been admitted to the emergency room or hospital. If the subscriber does not recognize an alert or encounter, he or she receives instructions to notify the appropriate party to point out the result or encounter.

The near-real time alert system is based on DHIN’s results delivery platform, which receives clinical results from all Delaware hospitals and commercial lab and radiology centers, as well as patient encounter information from nearly 100 hospitals in six states and the District of Columbia. Encounter alerts notify the subscriber of the delivery of information, along with the time, date and source of the information. No specific clinical information is included in the secure texts.

Included in the combined product:

Stay tuned for additional details as we prepare for the launch!